Shopping with Confidence: Returns Policy at Amazon Singapore

Are you excited to shop at Amazon Singapore, but wondering about the returns policy? Look no further! This article will guide you through the process of returning items on Amazon.sg, covering all the essential details and exclusions.

At Amazon Singapore, we understand that sometimes, purchases don't quite meet expectations. That's why we offer a generous 15-day return window for most products. Within this timeframe, you can initiate a return for any reason, whether it's because of damaged or defective items, customer choice, or even an error on our part.

The returns policy applies to various product categories, including:

* Personal Care Appliances

* Clothing and Accessories

* Sports, Fitness, and Outdoors

* Pet Habitats and Supplies

* Aquarium Supplies

* Desktops, Monitors, Pen drives, Hard drives, Memory cards, Computer accessories, Graphic cards, CPU, Power supplies, Motherboards, Cooling devices, TV cards & Computing Components

* Digital Cameras, camera lenses, Headsets, Speakers, Projectors, Home Entertainment (new and certified refurbished)

* Video Games (Accessories and Games)

However, there are some exceptions to the returns policy. For products sold and fulfilled by third-party sellers, you'll need to check their individual return policies. While we expect these sellers to offer returns on an equivalent basis, their policies may vary.

Additionally, original shipping charges will not be refunded for returns due to customer choice or error, unless the item is damaged or defective. In such cases, you'll receive a full refund, including a refund of original shipping charges.

When initiating a return, you'll have the option to choose between a refund and replacement. For products sold and fulfilled by Amazon Singapore, replacements are available if the item is no longer in stock or has been discontinued.

Before returning an item, please ensure that it's in its original condition with all packaging intact. You can find more information about our returns process on our website.

At Amazon Singapore, we're committed to providing a hassle-free shopping experience. With our 15-day return window and flexible returns policy, you can shop with confidence, knowing that you have time to evaluate your purchases and make any necessary adjustments.

Remember to check the individual return policies of products sold by third-party sellers, as these may vary. And if you're unsure about a particular product or category, feel free to reach out to our customer service team for assistance.

Happy shopping at Amazon Singapore!

Amazon apple keyboard and mouse bundle